Subject: Handover
From: Pritish Nandi <[email-masked]>
To: "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>, saurabh <[email-masked]>
Date: Fri, 28 Aug 2020 15:35:25 -0700 (MST)

Hi Josephine, 

As discussed today, please find the list of task which we agreed on for handover to you in my absence. 

* DSAT Analysis 
* Unassigned Queue Management 
* Chat monitor 
* Call Monitor 
* RMA Approval 
* Technical Question Answers 

Also, I have completed all breach and follow up tickets in my queue. As agreed Pravesh and Shubham would work on Erich's and mine queue on Saturday and complete as much as they can. 

Regards, 
Pritish Nandi