Subject: Re: Solved-Closed in AUG.
From: Pritish Nandi <[email-masked]>
To: deeksha <[email-masked]>
Cc: saurabh <[email-masked]>
Date: Wed, 26 Aug 2020 03:00:55 -0700 (MST)

Hi Deeksha, 

This is only for Enterprise queue. Yama did take Enterprise calls for couple of days when Matthew was in training with Yuko and Ismael. 

His closure would be seen in Gaming queue. He has 102 solved tickets till now. 

Regards, 
Pritish 

From: "deeksha" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "saurabh" <[email-masked]> 
Sent: Wednesday, August 26, 2020 3:22:37 PM 
Subject: Re: Solved-Closed in AUG. 

Hi Pritish, 

How come Yama has only 8? Yuko is also just 27. Any reason for this? 

Regards, 
Deeksha 

From: Pritish Nandi < [ mailto:[email-masked] | [email-masked] ] > 
Date: Wednesday, 26 August 2020 at 1:02 PM 
To: Saurabh Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Deeksha Dadu < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Fwd: Solved-Closed in AUG. 

FYI 

From: "Sara Aknooni, SRAK" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Innocent Bohui, INBO" < [ mailto:[email-masked] | [email-masked] ] >, "Christopher Kurek, CKUR" < [ mailto:[email-masked] | [email-masked] ] >, "Muhammad Ali, MUAI" < [ mailto:[email-masked] | [email-masked] ] >, "Matthew Broadley, MAEY" < [ mailto:[email-masked] | [email-masked] ] >, "Temistocles Valdes, TEVL" < [ mailto:[email-masked] | [email-masked] ] >, "Morris Frost, MOFT" < [ mailto:[email-masked] | [email-masked] ] >, "Ismail" < [ mailto:[email-masked] | [email-masked] ] >, "Yuko Hughes" < [ mailto:[email-masked] | [email-masked] ] >, "Akihiko Yamamoto" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] >, "Heta Nyrhinen, HNYR" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, August 26, 2020 12:59:10 PM 
Subject: Solved-Closed in AUG. 

Dear team, 

Here is an overview of the Solved/Closed tickets in Aug. 

Please try to meet the KPI, which is 3 tickets per day, this means you should have 48 Solved/Closed tickets by today if you had 16 working days already. 

	

Best regards, 

Sara Aknooni 
Project Manager 

Global Support and Service 

+45 4470 0124 
+45 7131 4960 

	

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