Subject: Gaming DSAT analysis - Updated till 24 Aug 2020
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Date: Mon, 24 Aug 2020 07:34:28 -0700 (MST)

Hi Sara, 

Attached is the gaming DSAT analysis upated till today. 

FYI - Erich's ticket handlig skills have gone down drastically. Some of the ticket no help offered. Please review once and share feedback. 

We are at 81.30% Satisfaction level (without warranty) and 85.00% with warranty. 

Regards, 
Pritish Nandi