Subject: Meeting Minute Monday 24th August 2020
From: Yuko Hughes <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>
Cc: Pritish Nandi <[email-masked]>, Akihiko Yamamoto <[email-masked]>
Date: Mon, 24 Aug 2020 02:30:47 -0700 (MST)

Dear Heta and Sara, 

I had another meeting with Kamata-san today. 

Please find the minutes below: 

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Meeting Minute Mon day 24th August 2020 

Time: 17:00 JST Microsoft Team Meeting 

Members Attending: Kensuke Kamata, Yuko Hughes 

Apologies: 

Meeting Organiser: Kensuke Kamata 

Brand : Enterprise 

Agenda: 

1. Contract of Osaka Office 

- Currently customers send defective Gaming products to Osaka office and they'll be stored in a small locker until it gets disposed of. 

- Currently reseller deals with defective Enterprise products but Kamata-san wants to change this procedure to be the same as Gaming products. 

- Currently reseller receives about 20-30 Enterprise products per month. 

- Kamata-san wonders if this is possible to change the contract to increase the locker capacity due to the amount of the Enterprise products that will be delivered to Osaka office in the future. 

Next Action: 

2. Warranty on EPOS Website 

- At the moment there is no written information on the EPOS Website about the accessory warranty being 6 months. 

- They would like us to clearly mention on the website that accessories have 6 months warranty and headsets have 2 years warranty . 

- Some of the Enterprise cables have a 2 year-warranty. Kamata-san would like to have a list of those irregular warranty cases. 

- EPOS Website doesn't have enough information about Enterprise cables (which the Sennheiser website used to have) and he would like this information to be on the EPOS Website also. 

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Thank you. 

Kind Regards, 

Yuko Hughes