Subject: Ticket 95333
From: Andrés Figueroa (AFIG) <[email-masked]>
To: "Matthew Broadley (MAEY)" <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Sun, 16 Aug 2020 20:42:21 +0000

I just updated this ticket with this info

This is a Sennheiser employee, When they do not answer you after the first SLA contact Sennheiser KG  via outlook (sam davidson or Heidrun but do not do what you have done here, which is repeating yourself like a robot. You have options, So please use them. When it is an external customer that does not answer, after the first sla contact sales to get help.

Andrés Figueroa
Head of Global Support & Service
+45 5618 0303

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
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