Subject: FW: Customer Service - Travelers to contact
From: Ilma Afzal <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Thu, 13 Aug 2020 05:49:50 +0000

Hi Pritish

Please find attached a list of 33 members (41 transactions) to ask them to add a credit card.
Please also note:
G5II4HK8P FAISAL – Card error, need to add new credit card
TDYJVBXSL TAKANORI UEHARA – He created a new member ID: SWG5BUG1W instead of just adding card to Member ID: TDYJVBXSL

Let me know if you need any help
Best,
Ilma

[id:[email-masked]]
Ilma Afzal
Head of Social & Customer Support (Global)
HP:+65 87429640  [email-masked]

UTU Pte Ltd  
491B River Valley Road #04-02 Valley Point Singapore 248373 www.utu.global<http://www.utu.global/>

Download UTU on GooglePlay http://bit.ly/2jzu30k or iTunes http://apple.co/2jeYV6Q

This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. UTU Pte Ltd is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.

From: Alice Chuah <[email-masked]>
Date: Wednesday, 12 August 2020 at 10:39 AM
To: Ilma Afzal <[email-masked]>
Cc: Elena Bau <[email-masked]>
Subject: RE: Customer Service - Travelers to contact

Hi Ilma, as confirmed with Elena, kindly send a reminder to 33 members (41 transactions) still have not added their credit cards.

G5II4HK8P FAISAL – Card error, need to add new credit card
TDYJVBXSL TAKANORI UEHARA – He created a new member ID: SWG5BUG1W instead of just adding card to Member ID: TDYJVBXSL

Regards,
Alice Chuah

From: Elena Bau <[email-masked]>
Sent: Tuesday, September 24, 2019 9:08 PM
To: Ilma Afzal <[email-masked]>; Alice Chuah <[email-masked]>
Subject: Re: Customer Service - Travelers to contact

Many thanks
Best regards

[A close up of a logo  Description automatically generated]
Elena Baù
Operation Manager
T: +39 02 7210 5630 M: +39 335 810 8942 E: [email-masked]<mailto:[email-masked]>

UTU Rewards S.r.l.
Via Maurizio Gonzaga, 3 20123 Milano (MI) Italy www.utu.global<http://www.utu.global/>

[A close up of a logo  Description automatically generated]<https://www.linkedin.com/company/utu-global/>

[A close up of a logo  Description automatically generated]<https://www.facebook.com/utuglobal/>

[A close up of a logo  Description automatically generated]<https://www.instagram.com/utu/>

[A close up of a logo  Description automatically generated]<https://twitter.com/UtuGlobal>

[signature_986396241]<https://weibo.com/u/6520295755>

This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. UTU Pte Ltd is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.

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From: Ilma Afzal <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 September 2019 at 10:53
To: Elena Bau <[email-masked]<mailto:[email-masked]>>, Alice Chuah <[email-masked]<mailto:[email-masked]>>
Subject: Re: Customer Service - Travelers to contact

Hi Elena,

I have passed the file and instructions/information over to our Agents and emails should be deployed by today or tomorrow latest.
We’ll compile any feedback where necessary and notify you.

Best,
Ilma

From: Elena Bau <[email-masked]<mailto:[email-masked]>>
Date: Monday, 23 September 2019 at 10:56 PM
To: Ilma Afzal <[email-masked]<mailto:[email-masked]>>, Alice Chuah <[email-masked]<mailto:[email-masked]>>
Subject: Customer Service - Travelers to contact

Dear all
Just to inform you that a new file was published on Customer service share point link: https://utuglobal.sharepoint.com/:x:/s/UTU-CustomerService/ET_Tar42eUJAkiZjF9KFQZEBwumu62v5CZVXGX4IHLy4lw?e=1Jebem
Many thanks
Best regards
[A close up of a logo  Description automatically generated]
Elena Baù
Operation Manager
T: +39 02 7210 5630 M: +39 335 810 8942 E: [email-masked]<mailto:[email-masked]>

UTU Rewards S.r.l.
Via Maurizio Gonzaga, 3 20123 Milano (MI) Italy www.utu.global<http://www.utu.global/>

[A close up of a logo  Description automatically generated]<https://www.linkedin.com/company/utu-global/>

[A close up of a logo  Description automatically generated]<https://www.facebook.com/utuglobal/>

[A close up of a logo  Description automatically generated]<https://www.instagram.com/utu/>

[A close up of a logo  Description automatically generated]<https://twitter.com/UtuGlobal>

[signature_1492631030]<https://weibo.com/u/6520295755>

This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. E-mails are not secure and cannot be guaranteed to be error free as they can be intercepted, amended, or contain viruses. Anyone who communicates with us by e-mail is deemed to have accepted these risks. UTU Pte Ltd is not responsible for errors or omissions in this message and denies any responsibility for any damage arising from the use of e-mail. Any opinion and other statement contained in this message and any attachment are solely those of the author and do not necessarily represent those of the company.

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