Subject: Assistance required - Ticket 515
From: Pritish Nandi <[email-masked]>
To: Ilma Afzal <[email-masked]>
Cc: saurabh <[email-masked]>, lily duan <[email-masked]>
Date: Wed, 12 Aug 2020 00:45:51 -0700 (MST)

Hi Ilma, 

The customer has written back to us for ticket 515. I have also pinged you on Slack but seems you are not available. 

Could you please check and advise what needs to be informed to him? 

Regards, 
Pritish Nandi