Subject: Re: EPOS Performance Report - Aug 5, 2020
From: Deeksha Dadu <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Cc: Saurabh Dadu <[email-masked]>
Date: Thu, 6 Aug 2020 10:25:11 +0000

Hi Pritish,

As discussed, along with the numbers, please send me your one liner feedbacks as well about each agent in these reports.

Regards,
Deeksha

Sent from my iPhone

On 6 Aug 2020, at 13:33, Pritish Nandi <[email-masked]> wrote:

Hi Sir,

PFB the performance report for yesterday.

Name    Team    CSAT    Count   Public Reply    Ticket Solved   Comments
Erich Torrild   Gaming  -       -       -       -       Holidays
Pravesh Singh   Gaming  100.00% 1       43      10
Sebastien Manin Gaming  100.00% 1       66      6
Yuko Hughes     Gaming/Enterprise       0.00%   1       7       7       In Training
Drishti Tiwari  Gaming  -       -       42      12
Yamamoto        Gaming/Enterprise       100.00% 3       22      9
AJ Hurry        Enterprise      100.00% 1       16      6
Shubham Paliwal Gaming  100.00% 1       39      17
Nusan Dubey     Enterprise      -       -       20      5
Ismael Zakaria  Gaming/Enterprise       -       -       14      1       In Training
Lily Duan       Gaming  100.00% 2       34      5
Sonomi Ohashi   Enterprise      -       -       3       0       In Training
Ashish Dabral   Warranty        -       -
Udbhav Mishra   Warranty        100.00% 8       55      13

Regards,
Pritish Nandi