Subject: Gathering RMA Requests
From: Pritish Nandi <[email-masked]>
To: "Ohashi, Sonomi" <[email-masked]>, "Dubey, Nusan" <[email-masked]>, "Hurry, Arjun" <[email-masked]>, "Singh, Pravesh" <[email-masked]>, "Yamamoto, Akihiko" <[email-masked]>, "hughes, yuko" <[email-masked]>, "duan, lily" <[email-masked]>, Ismail <[email-masked]>, "Torrild, Erich" <[email-masked]>, "Manin, Sebastien" <[email-masked]>, shubham paliwal <[email-masked]>
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>
Date: Wed, 5 Aug 2020 02:51:21 -0700 (MST)

Hi All, 

Just to update you further, when you are asking for proof of purchase to evaluate the warranty claim, please make sure you ask for all the below mentioned details. 

Proof of purchase 
Shipping Address 
Phone number 

This would help us reduce the back and forth emails with customer and also help us work on these tickets faster. This should be implemented right away. 

Regards, 
Pritish Nandi