Subject: CSAT active tickets list
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Date: Wed, 5 Aug 2020 07:55:03 +0000

There you go.
I think you need to talk to the agents and guide them how to communicate with these unhappy customers:

ID
Status
Assignee
Subject
Requester updated
95054
Pending
Drishti Tiwari
GSX 1000, PC, not turning on
04-08-2020 06:28
95047
Open
Shubham Paliwal
GSP 670, PC, Boom arm function not working
28-07-2020 17:44
94861
Open
Ismael Zakaria
GSP 550, surround dongle software not showing
03-08-2020 19:15
94827
Solved
Drishti Tiwari
Gaming headset, Unspecified
04-08-2020 15:05
92488
Solved
Josephine Veena
GSP 370, PC, Firmware not updating
30-07-2020 23:06
92373
Open
Pravesh Singh
GSP 550, cut out in audio A side
04-08-2020 17:09
92157
Pending
Yamamoto
GSA 550, Where to buy cables
29-07-2020 07:36
91686
Open
Drishti Tiwari
GSP 550, PC, Headset replacement
04-08-2020 14:50
85362
Pending
Pritish Nandi
PC 373D, Windows 10, Unable to update firmware
01-08-2020 18:15

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960
Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/dk/enterprise/products/adapt-660-noise-cancelling-bluetooth-headset-1000200>

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