Subject: Re: Quality Issue - GSX 1000 - Unable to update FW
From: Pritish Nandi <[email-masked]>
To: "Filip Trajkov, FITR" <[email-masked]>
Cc: "Matthew Broadley, MAEY" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Mon, 3 Aug 2020 02:20:19 -0700 (MST)

Thank you for the update Filip. 

Regards, 
Pritish 

From: "Filip Trajkov, FITR" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Matthew Broadley, MAEY" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]> 
Cc: "Sara Aknooni, SRAK" <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]> 
Sent: Monday, August 3, 2020 2:48:50 PM 
Subject: RE: Quality Issue - GSX 1000 - Unable to update FW 

Hello Pritish, 

1. The issue is reported now to Quality in case [ https://jira.kitenet.com/browse/SECPQ-1085 | SECPQ-1085 ] . 

2. Please fill in the left handed fields in Zendesk and transfer the case in Quality. 

[ mailto:[email-masked] | @Josephine
 Veena Dorairaj (JVDO) ] please provide the affected unit, so we can hand it to Quality for further investigation. 

	

Best regards, 

Filip Trajkov 
Product Expert 
Global Support and Service 
+1 (860) 510-2570 
+45 25 35 68 84 

	

	

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From: Pritish Nandi <[email-masked]> 
Sent: 31. juli 2020 13:48 
To: Filip Trajkov (FITR) <[email-masked]>; Matthew Broadley (MAEY) <[email-masked]> 
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>; Josephine Veena Dorairaj (JVDO) <[email-masked]> 
Subject: Quality Issue - GSX 1000 - Unable to update FW 

		

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Hi Filip, 

As per your agreement with Josephine, please find attached the details to raise quality case for GSX 1000. 

Do let me know if you need anything else. 

Regards, 

Pritish Nandi