Subject: RE: Quality Issue - Unable to save Custom Equalizer settings
From: "Filip Trajkov (FITR)" <[email-masked]>
To: Pritish Nandi <[email-masked]>, "Matthew Broadley (MAEY)" <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>, "Josephine Veena Dorairaj (JVDO)" <[email-masked]>
Date: Thu, 30 Jul 2020 10:25:16 +0000

Hello Pritish,

Thank you for reporting this issue.
1.      I have created a new Quality case SECPQ-1082<https://jira.kitenet.com/browse/SECPQ-1082>.

1.      Please link all Zendesk cases mentioned in the description to SECPQ-1082<https://jira.kitenet.com/browse/SECPQ-1082> and transfer them to me under Quality group.
2.      Remember to put
3.      Transfer - “Qualty” ,
4.      Date of transfer – 30.07 2020
5.      Issue type - “Bug”
Under Current status you put this-  “(300720) No date from Quality”

If you have any questions let me know

Best regards,
Filip Trajkov
Product Expert
Global Support and Service
+1 (860) 510-2570
+45 25 35 68 84

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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From: Pritish Nandi <[email-masked]>
Sent: 30. juli 2020 12:05
To: Matthew Broadley (MAEY) <[email-masked]>; Filip Trajkov (FITR) <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>; Josephine Veena Dorairaj (JVDO) <[email-masked]>
Subject: Quality Issue - Unable to save Custom Equalizer settings

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Hi Matthew/Filip,

I would request you to please raise the attached quality issue which was recently logged by customer's. Josephine was able to reproduce the error.

Do let me know if the template if filled correctly or you need additional details.

Regards,
Pritish Nandi