Subject: Re: Article name in the article fields left panel in zendesk
From: Pritish Nandi <[email-masked]>
To: AFIG <[email-masked]>
Cc: Ashish Dabral <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>
Date: Mon, 27 Jul 2020 00:32:22 -0700 (MST)

Hi Andres, 

This is understood. I will update the warranty team on this. 

Regards, 
Pritish 

From: "AFIG" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Ashish Dabral" <[email-masked]> 
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Monday, July 27, 2020 3:34:30 AM 
Subject: Article name in the article fields left panel in zendesk 

Please make sure that you update the article number it the product you wanted to swap is phased out and there is a new product. The new product article number should be in the field. 

Andrés Figueroa 
Head of Global Support & Service 
+45 5618 0303 

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7CAFIG%40eposaudio.com%7C69fcf351774244dcc80608d7f413010d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637246234764815529&sdata=GMwQN0%2F527oopR0hFBcFGgJDFD0xaMysNTnR1J%2F9HJs%3D&reserved=0 | eposaudio.com ] · Follow us here 	

[ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7CAFIG%40eposaudio.com%7C69fcf351774244dcc80608d7f413010d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637246234764815529&sdata=phgV9%2BpaDxoa7lXtS%2FyQWwEJNbMR0AoNeZ1hw%2BOA38o%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7CAFIG%40eposaudio.com%7C69fcf351774244dcc80608d7f413010d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637246234764825522&sdata=oYi6x8%2BcXBNc%2FEq0Yq93fEq8WqIfj8rTBINGr3Wox00%3D&reserved=0 ] [ https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7CAFIG%40eposaudio.com%7C69fcf351774244dcc80608d7f413010d%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637246234764825522&sdata=iFNH6fAWFdwVFlmN3TW6EtLQJS1eRx%2B4LnscFpbbtUY%3D&reserved=0 ]