Subject: Productivity Report - EPOS
From: Pritish Nandi <[email-masked]>
To: saurabh <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Wed, 22 Jul 2020 23:40:52 -0700 (MST)

Hi Sir, 

PFB the productivity report for last 2 days. Productivity has dropped for some individuals. This is due to less new tickets in the queue. I have spoken to Yama and Pravesh and also will be speaking to the rest of the team individually. 

21/07/2020 	Tickets in Queue 	Closure 	Breach Ticket 	Public Reply 	Phone + Chat + Warranty 	Remarks 
Drishti 	76 	3 	0 	30 	1 Call + 1 Chat 	

Pravesh 	73 	8 	0 	41 	4 Chats 	
Nusan 	13 	1 	0 	2 		
AJ 	48 	8 	0 	39 	1 Call 	Transferred to Enterprise 
Yama 	70 	16 	0 	31 	6 Calls 	
Shubham 	94 	7 	0 	35 		
Yuko 	61 	8 	0 	28 		
	435 	51 	0 	206 		

22/07/2020 	Tickets in Queue 	Closure 	Breach Ticket 	Public Reply 	Phone + Chat + Warranty 	Remarks 
Drishti 	76 	4 	1 	23 	1 Call + 2 Chats 	
Pravesh 	73 	12 	0 	42 	2 Calls + 1 Chat 	
Nusan 	13 	5 	1 	15 		
AJ 	35 	1 	0 	15 	1 Chat 	
Yama 	70 	16 	0 	34 	6 Calls 	
Shubham 	94 	10 	0 	35 	1 Call 	
Yuko 	71 	4 	1 	31 		
	432 	52 	3 	195 		

Regards, 
Pritish Nandi