Subject: RE: PowerBI
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Andrés Figueroa (AFIG) <[email-masked]>, Pritish Nandi <[email-masked]>
Cc: ashish <[email-masked]>, Saurabh Dadu <[email-masked]>, "Matthew Broadley (MAEY)" <[email-masked]>, "Heta Nyrhinen (HNYR)" <[email-masked]>
Date: Wed, 22 Jul 2020 06:54:27 +0000

Hi Andres,

Ok, will do

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960

From: Andrés Figueroa (AFIG) <[email-masked]>
Sent: Wednesday, July 22, 2020 12:13 AM
To: Pritish Nandi <[email-masked]>; Sara Aknooni (SRAK) <[email-masked]>
Cc: ashish <[email-masked]>; Saurabh Dadu <[email-masked]>; Matthew Broadley (MAEY) <[email-masked]>; Heta Nyrhinen (HNYR) <[email-masked]>
Subject: PowerBI

Hi Pritish,

@Pritish Nandi<mailto:[email-masked]>   Pravesh numbers are going down, and we need to know why, his numbers should be much better.
From tomorrow the warranty team close tickets in their own name and not transfer anymore to the owners. We need to save that time.
Yama needs a new  more encouragement, his numbers need to improve soon.

Look at the Breach page, and make sure the boxes are empty.
Look at the old page and make sure the team take the oldest tickets first.

@Sara Aknooni (SRAK)<mailto:[email-masked]>   please have a meeting with
Erich and find out why his performance is deteriorating. Just tell Josephine that you will talk to him and do it.
Christopher, we will have a meeting together.
Morris, his numbers are way too low compared to Muhammad you need to talk to him too. Short calls.

Andrés Figueroa
Head of Global Support & Service
+45 5618 0303

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
eposaudio.com<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.eposaudio.com%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cac91da05037b49f4b49908d82dc32bd5%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637309664127628525&sdata=l9%2Bqk53%2B3bAsB3G0RKJEWwcV0QDrNCSZJYFGqcTRatQ%3D&reserved=0> · Follow us here
<https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Fchannel%2FUCKZSbHA_gj3OKwPnKa4cNaA&data=02%7C01%7Csrak%40eposaudio.com%7Cac91da05037b49f4b49908d82dc32bd5%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637309664127628525&sdata=A37Yuf%2F6xEKfe48n7XeqnR8qmuyFBFTrxkO1jXnjA%2FQ%3D&reserved=0>  <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FEpos_audio&data=02%7C01%7Csrak%40eposaudio.com%7Cac91da05037b49f4b49908d82dc32bd5%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637309664127638481&sdata=n%2BCR03z3ne37YYlqm%2FfmCoTU1F9cxwilp4HSpRDaBso%3D&reserved=0>   <https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Feposaudio%2F&data=02%7C01%7Csrak%40eposaudio.com%7Cac91da05037b49f4b49908d82dc32bd5%7C9bf8c7a8e00849a79e43ab76976c4bf8%7C0%7C0%7C637309664127638481&sdata=uTEwORE%2FQ6smDklh3HmLWV7HjVGS6AWojmdPe%2B8nsyw%3D&reserved=0>

[Signatur banner_basic_gaming_500x90_v3.png]