Subject: Yuko - Chat and Talk Training Completion
From: Pritish Nandi <[email-masked]>
To: "Sara Aknooni, SRAK" <[email-masked]>
Cc: "Heta Nyrhinen, HNYR" <[email-masked]>, AFIG <[email-masked]>
Date: Tue, 21 Jul 2020 02:40:58 -0700 (MST)

Hi Sara, 

I have completed the Chat and Zendesk Training for Yuko. I am not sure if we have enabled Zendesk Chat for Japanese agents. Could you please confirm? 

@ Hi Andres - Could you please give her access to the Zendesk Talk and also add her to the Japanese call queue. 

Regards, 
Pritish Nandi