Subject: Q3 Planning
From: "Team Freshworks" <[email-masked]>
To: [email-masked]
Date: Fri, 17 Jul 2020 00:45:07 +0000 (UTC)

We’re through the first half of an incredibly challenging year. Q3 has begun and you know what that means, it’s planning season! Endless meetings with Hi there, We’re through the first half of an incredibly challenging year. Q3 has begun and you know what that means, it’s planning season! Endless meetings with different stakeholders, fun times, we know. But fret not! We’ve got an exciting newsletter lined up for you! Get your complimentary copy of the latest Gartner Magic Quadrant for CRM Customer Engagement Center (CEC) and find out why Freshworks is the only company recognized as a Visionary. Freshly Brewed Geotagging for Field Service Management Description: Are Google and Apple Maps misdirecting you to the incorrect location each time? Geotag service locations using the Freshdesk mobile app so the next time you navigate, you get the right directions for your appointment. READ MORE Featured Content CSAT survey for Facebooks and Twitter CSAT for Facebook and Twitter conversations via Survey Monkey With this latest enhancement, agents can now send CSAT surveys to their social customers (Facebook, Twitter) at the end of their conversation. Here’s how it works: 1. Once the Survey Monkey integration is enabled, it will automatically be available as an icon. 2. Agents can click on the Survey Monkey icon to attach the survey link to their replies. READ MORE Upcoming Webinars Making the case for customer service investment July 17 ΙΙ 10 AM PST In the current slowdown, we know that securing your teams and budgets is your number one priority. We have enlisted some experts to help you have this conversation with your management. Register Now! This newsletter was lovingly curated by the Freshworks team. Think the Freshworks community would benefit from your expertise? Submit your content by emailing [email-masked]. Message sent by Freshworks Inc at Level 28, 161 Castlereagh St, Sydney, NSW 2000, Australia. Unsubscribe from this list | Unsubscribe from all emails Powered by Freshworks