Subject: RE: Chat and Talk Training - New Gaming Agents
From: Andrés Figueroa (AFIG) <[email-masked]>
To: Pritish Nandi <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>
Cc: "Heta Nyrhinen (HNYR)" <[email-masked]>, Saurabh Dadu <[email-masked]>, deeksha <[email-masked]>
Date: Wed, 15 Jul 2020 14:17:19 +0000

Done,
I have added them to the English APAC group.
Their profile is in the EMEA time zone.

Andrés Figueroa
Head of Global Support & Service
EPOS

From: Pritish Nandi <[email-masked]>
Sent: 15. juli 2020 16:04
To: Sara Aknooni (SRAK) <[email-masked]>
Cc: Heta Nyrhinen (HNYR) <[email-masked]>; Andrés Figueroa (AFIG) <[email-masked]>; Saurabh Dadu <[email-masked]>; deeksha <[email-masked]>
Subject: Chat and Talk Training - New Gaming Agents

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Hi Sara,

I have trained the new Gaming agents (Shubham and Drishti) on Zendesk Talk and Zendesk Talk.

Can you please help enable chat and talk features for them?

Thank you for your help as always.

Regards,
Pritish Nandi