Subject: RE: Unassigned tickets
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: "Innocent Bohui (INBO)" <[email-masked]>, "Christopher Kurek (CKUR)" <[email-masked]>, "Muhammad Ali (MUAI)" <[email-masked]>, "Matthew Broadley (MAEY)" <[email-masked]>, "Jason Simone (JSIO)" <[email-masked]>, "Morris Frost (MOFT)" <[email-masked]>, "Filip Trajkov (FITR)" <[email-masked]>, Pritish Nandi <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>,Andrés Figueroa (AFIG) <[email-masked]>
Date: Wed, 15 Jul 2020 08:59:53 +0000

Update: The New tickets are now included in Enterprise Unassigned tickets queue.

From: Heta Nyrhinen (HNYR)
Sent: 15. juli 2020 10:45
To: Innocent Bohui (INBO) <[email-masked]>; Christopher Kurek (CKUR) <[email-masked]>; Muhammad Ali (MUAI) <[email-masked]>; Matthew Broadley (MAEY) <[email-masked]>; Jason Simone (JSIO) <[email-masked]>; Morris Frost (MOFT) <[email-masked]>; Filip Trajkov (FITR) <[email-masked]>; Pritish Nandi <[email-masked]>
Cc: Sara Aknooni (SRAK) <[email-masked]>; Andrés Figueroa (AFIG) <[email-masked]>
Subject: Unassigned tickets

Hi all,

Please check all these three views when you take new tickets:

Level 2 - New Tickets
Enterprise New tickets
Enterprise Unassigned tickets

They all contain unassigned Enterprise tickets that need to be worked on. We will combine these views into one, but for the time being they are separate.

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

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