Subject: EPOS Day End report - 14/07/2020
From: Pritish Nandi <[email-masked]>
To: saurabh <[email-masked]>
Cc: deeksha <[email-masked]>
Date: Tue, 14 Jul 2020 22:41:27 -0700 (MST)

Hi All, 

PFB the closure and productivity report for EPOS India team. 

14/07/2020 	Tickets in Queue 	Closure 	Breach Ticket 	Public Reply 	Phone + Chat + Warranty 	Remarks 
AJ 	94 	18 	0 	35 	5 -Chat 	The guys met the target of 40 Tickets and also controlled their breach. The next target is to fix About to breach cases so that they are ahead of their game. Also if you see they did good job-solving tickets. 
Nusan 	1 	0 	0 	0 	
Pravesh 	94 	12 	0 	44 	2 - Chat 
Yama 	83 	11 	0 	34 	6- Calls 
Drishti 	90 	10 	0 	38 	2 - Warranty 
Shubham 	89 	15 	0 	40 	1- Warranty 
Yuko 	28 	1 	3 	10 	
Total 	479 	67 	3 	201 	16 	

Regards, 
Pritish Nandi