Subject: RE: Chat group
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Saurabh Dadu <[email-masked]>
Cc: Andrés Figueroa (AFIG) <[email-masked]>, Deeksha Dadu <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Date: Mon, 13 Jul 2020 14:08:42 +0000

Hi Saurabh,

If it’s fine, we call you in 10 minutes.

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960

From: Saurabh Dadu <[email-masked]>
Sent: Monday, July 13, 2020 3:26 PM
To: Sara Aknooni (SRAK) <[email-masked]>
Cc: Andrés Figueroa (AFIG) <[email-masked]>; Deeksha Dadu <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>
Subject: Re: Chat group

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi Sara,

Can we get on a call? Also, can you check if Andres is available for a quick call on teams about set-up

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Sent: 13 July 2020 6:54 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Andrés Figueroa (AFIG) <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>; Pritish Nandi (LSM) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Chat group

Thank you.

Best regards,

Sara Aknooni
Project Manager

Global Support and Service

+45 4470 0124
+45 7131 4960

From: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Sent: Monday, July 13, 2020 1:12 PM
To: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Cc: Andrés Figueroa (AFIG) <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>; Pritish Nandi (LSM) <[email-masked]<mailto:[email-masked]>>
Subject: Re: Chat group

This message comes from outside of the corporate network. Please do not click links or open attachments unless you recognize the source of this e-mail and know the content is safe.

Hi - He called me as well, and Surender is on it right now.

Saurabh Dadu

LiveSalesman

India: +91 120 4332621 x 17

US: 1 240 949 2437

Cell: +91 9810175203

________________________________

From: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Sent: 13 July 2020 4:38 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Cc: Andrés Figueroa (AFIG) <[email-masked]<mailto:[email-masked]>>; Deeksha Dadu <[email-masked]<mailto:[email-masked]>>; Pritish Nandi (LSM) <[email-masked]<mailto:[email-masked]>>
Subject: Chat group

Hi Saurabh,

Pritish just informed me about the issue with the Chat groups.

Here is the setup which I had sent it before.

The Green part is Enterprise team and the Gray is Gaming.

Talk and Chat group

Country

Group

Agents in the group

Talk::Enterprise::EMEA::French

France

Enterprise

Innocent Bohui

Talk::Enterprise::EMEA::German

Germany

Enterprise

Christophet Kurek

Talk::Enterprise::EMEA::English

Denmark
UK

Enterprise

Innocent Bohui
Christophet Kurek
Sara Aknooni
Heta Nyrhinen
Filip Trajkov

Talk::Enterprise::America::English

USA
Canada

Enterprise

Jason Simone
Morris Frost
Muhammad Ali

Talk::Enterprise::APAC::Japanese

Japan

Enterprise

Yamamoto

Talk::Enterprise::APAC::English

Hong Kong
Singapore
Australia

Enterprise

Matthew Broadley

Talk::Gaming::EMEA::French

France

Gaming

Sebastien Manin

Talk::Gaming::EMEA::German

Germany

Gaming

Erich Torrid

Talk::Gaming::EMEA::English

Denmark
UK

Gaming

Pravesh Sangh
Sebastien Manin
Erich Torrid

Talk::Gaming::America::English

USA
Canada

Gaming

Nusan Dubey
Arjun Hurrey

Talk::Gaming::APAC::Japanese

Japan

Gaming

Yamamoto

Talk::Gaming::APAC::English

Hong Kong
Singapore
Australia

Gaming

Matthew Broadley

Best regards,

Sara Aknooni
Project Manager

Global Support and Service

+45 4470 0124
+45 7131 4960

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