Subject: REMINDER- Chat Support training
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: "Erich Torrild (ERTL)" <[email-masked]>, akihiko.yamamoto <[email-masked]>, "[email-masked]" <[email-masked]>, Pravesh Singh <[email-masked]>, "Jason Simone (JSIO)" <[email-masked]>, "Muhammad Ali (MUAI)" <[email-masked]>
Cc: "[email-masked]" <[email-masked]>
Date: Sun, 12 Jul 2020 15:00:35 +0000

Hi,

We will start the Chat support from Monday the 13th July and we would like you to tell us your experiences with working with Chat, Talk and tickets.
Remember to put yourselves offline in Talk, when you receive a Chat request and put yourself offline on Chat when you receive a Talk call.

There are 4 tutorial videos for the Chat support.

Please watch the videos today so you are prepared tomorrow.
The Chat is activated for all of you, so you can log in and follow the videos.

Please find the videos here<file://demant.com/data/KBN/Shared/Global%20Support%20&%20Services/Training/Chat%20Support>.

Thank you!

Best regards,
Sara Aknooni
Project Manager
Global Support and Service
+45 4470 0124
+45 7131 4960
Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark
<https://www.eposaudio.com/en/dk/enterprise/products/adapt-660-noise-cancelling-bluetooth-headset-1000200>

eposaudio.com<https://www.eposaudio.com/> · Follow us here
<https://www.youtube.com/channel/UCKZSbHA_gj3OKwPnKa4cNaA>  <https://twitter.com/Epos_audio>   <https://www.linkedin.com/company/eposaudio/>

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