Subject: Minutes of Meeting
From: Akihiko Yamamoto <[email-masked]>
To: "Kensuke Kamata, KKKA" <[email-masked]>, [email-masked]
Cc: [email-masked], AFIG <[email-masked]>, "Heta Nyrhinen, HNYR" <[email-masked]>, "Sara Aknooni (SRAK)" <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 6 Jul 2020 05:59:17 -0700 (MST)

Dear Kamata San, Nick San and Hong San, 

Thank you so much for joining the meeting today . It was a pleasure speaking to you all. 

Please find below the major action points of what we have discussed today on the call. 

1. Advised customers to contact the re-seller for all warranty related issues. 

    * However, many customers do purchase from Amazon and we swap any warranty request from them. 

2. Have a warehouse in Japan so that the products can be directly shipped to decrease the turn around time on shipping. This is in discussion with the right stakeholders. 

3. Considering Tokyo instead of Osaka as dropping off location. This is in discussion with the right stakeholders. 

4. Weekly report on a support ticket. I am working on it and would send you the first report by this week. 

Please find below the action plan: 

S.No 	Expectation 	Status 	Responsible person 	Next Review Date 	Completion Deadline 
1 	Service center/Warehouse in Japan 	In discussion 	Andres/Pritish 	10/07/2020 	NA 
2 	Change of Osaka office to Tokyo 	In discussion 	Pritish 	07/07/2020 	NA 
3 	Weekly Report On Japanese Tickets 	In Progress 	Yama 	07/0/2020 	10/07/2020 

Regards, 
Yamamoto