Subject: Re: Warranty tickets
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Date: Fri, 26 Jun 2020 00:00:38 -0700 (MST)

Thank you Heta, 

Will keep this in mind for next tickets. 

Regards, 
Pritish 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Thursday, June 25, 2020 10:59:55 PM 
Subject: Warranty tickets 

Hi Pritish, 

I checked your warranty tickets and here is my feedback. They were very well handled all in all and I have assigned you some more. 

#85416 - Good 

#73076 - Good, but you can also put the due date 1 week after the expected delivery date to follow up, if the customer received the replacement. It might be too early to ask the next day. 

#88185 - Not handled yet, we received the return and replacement order numbers, so you can inform the customer and process the return label. 

#85124 - Good 

#86606 - Good 

	

Best regards, 

	

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

	

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

	

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