Subject: Warranty tickets
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: "Pritish Nandi (LSM)" <[email-masked]>
Date: Thu, 25 Jun 2020 17:29:55 +0000

Hi Pritish,

I checked your warranty tickets and here is my feedback. They were very well handled all in all and I have assigned you some more.

#85416 - Good
#73076 - Good, but you can also put the due date 1 week after the expected delivery date to follow up, if the customer received the replacement. It might be too early to ask the next day.
#88185 - Not handled yet, we received the return and replacement order numbers, so you can inform the customer and process the return label.
#85124 - Good
#86606 - Good

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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