Subject: Re: EH-202006111238-100454- Order on hold.
From: [email-masked]
To: "- Dr. Sam Robbins -" <[email-masked]>
Cc: manager <[email-masked]>
Date: Mon, 15 Jun 2020 04:31:44 +0530

Hi Dr. Sam, 

Apologies for the below error. Philippines is under the suspended
countries from USPS. I have replied the customer under 90966

---

Thank you, 
Adam 

HFL Customer Support 

On 2020-06-14 23:37, - Dr. Sam Robbins - wrote:

> this is correct Nathan - USPS isn't shipping to this country at the moment because of COVID 
> 
> On Sat, Jun 13, 2020 at 6:53 PM <[email-masked]> wrote: 
> 
>> Hi Dr. Sam,
>> 
>> EH-202006111238-100454
>> 
>> The customer has ordered 7 bottles of Alphaviral and 2 bottles of Stress 
>> & Cortisol Relief and it is to be sent to the Philippines. He is 
>> requesting for a tracking number. However, the order is on hold.
>> 
>> As I noticed in the ship station that the "Int'l address validation is 
>> currently supported for CA, GB, AU, DE, FR, NO, ES, SE, IL, and IT".
>> 
>> Thank you,
>> Nathan
>> HFL Customer Support