Subject: Re: Procedure change - Warranties for Germany and Austria
From: Pritish Nandi <[email-masked]>
To: "Heta Nyrhinen, HNYR" <[email-masked]>
Cc: AFIG <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]>
Date: Mon, 25 May 2020 19:21:17 -0700 (MST)

Hi Heta, 

Thank you for the update. This is noted. I will update the team as well. 

Regards, 
Pritish 

From: "Heta Nyrhinen, HNYR" <[email-masked]> 
To: "Innocent Bohui, INBO" <[email-masked]>, "Josephine Veena Dorairaj, JVDO" <[email-masked]>, "Muhammad Ali, MUAI" <[email-masked]>, "Matthew Broadley, MAEY" <[email-masked]>, "Christopher Kurek, CKUR" <[email-masked]>, "Filip Trajkov, FITR" <[email-masked]>, "Jason Simone (JSIO)" <[email-masked]>, "Morris Frost, MOFT" <[email-masked]>, "Sebastien Manin, SEMN" <[email-masked]>, "Erich Torrild, ERTL" <[email-masked]>, "Pritish Nandi" <[email-masked]>, "Nusan Dubey" <[email-masked]>, "Arjun Hurry" <[email-masked]>, "Pravesh Singh" <[email-masked]> 
Cc: "AFIG" <[email-masked]>, "Sara Aknooni, SRAK" <[email-masked]> 
Sent: Monday, May 25, 2020 9:22:25 PM 
Subject: Procedure change - Warranties for Germany and Austria 

Hello, 

When sending warranty requests for customers in Germany and Austria, change the customer service email address from [ mailto:[email-masked] | [email-masked] ] manually to [ mailto:[email-masked] | [email-masked] ] in the “Contact customer service” macro. This is valid for the next two weeks or until further notice. I will let you know when it changes. 

Please let me know, if you have any questions. 

	

Best regards, 

	

Heta Nyrhinen 
Project Manager 
Global Support and Service 
+45 4470 0148 
+45 2213 1261 

	

	

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark 

	

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