Subject: RE: Chat content
From: "Sara Aknooni (SRAK)" <[email-masked]>
To: Saurabh Dadu <[email-masked]>, "Pritish Nandi (LSM)" <[email-masked]>
Cc: Andrés Figueroa (AFIG) <[email-masked]>
Date: Tue, 19 May 2020 08:31:55 +0000

Hi Saurabh,

We have knowledge articles for all of them.
Could you book for a call?

From: Saurabh Dadu <[email-masked]>
Sent: Tuesday, May 19, 2020 9:23 AM
To: Sara Aknooni (SRAK) <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>
Cc: Andrés Figueroa (AFIG) <[email-masked]>
Subject: Re: Chat content

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Hi Sara, Pritish,

Lets get on a call. I don't think we can use these in Macros/shortcuts for Chat.

What would be good, is if we have a KB Article, and we can send a link to those articles on chat.

Saurabh Dadu
LiveSalesman
India: +91 120 4332621 x 17
US: 1 240 949 2437
Cell: +91 9810175203
________________________________
From: Sara Aknooni (SRAK) <[email-masked]<mailto:[email-masked]>>
Sent: 19 May 2020 12:32 PM
To: Pritish Nandi (LSM) <[email-masked]<mailto:[email-masked]>>
Cc: Andrés Figueroa (AFIG) <[email-masked]<mailto:[email-masked]>>; Saurabh Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Chat content

Hi Pritish,

As agreed earlier, I’m sending the Gaming FAQS and Enterprise Zendesk Macros list to be used for the Chat.

For now you should start with Gaming FAQs.

Please let me know when you change the style, so we can have a look.

Thank you!

Best regards,

Sara Aknooni
Project Manager

Global Support and Service

+45 4470 0124
+45 7131 4960

Sennheiser Communications A/S · Industriparken 27 · DK-2750 Ballerup · Denmark

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