Subject: Re: Order Modification (#EH-202005162256-155067)
From: HFL Support Team <[email-masked]>
To: "- Dr. Sam Robbins -" <[email-masked]>
Cc: "Deb ([email-masked])" <[email-masked]>, manager <[email-masked]>
Date: Mon, 18 May 2020 19:33:25 +0530

Hi Dr. Sam

We usually remove the items just how you showed. Just for international
orders, we were not sure if the order has been shipped out, but now we know
if the order doesn't show up in shipstation we can make an amend. Thank you
for clearing this up.

Regards
Dave

On Mon, May 18, 2020 at 1:03 AM - Dr. Sam Robbins - <[email-masked]>
wrote:

> You are welcome.
>
> On Sat, May 16, 2020 at 9:53 PM <[email-masked]> wrote:
>
>> Hi Dr. Sam,
>>
>> Thank you for your time and sharing this video with us. This would be
>> very much beneficial for all of us. i will definitely share this with
>> everyone.
>> ---
>>
>> Thank you,
>>
>> Davina
>> HFL Customer Support
>>
>>
>> On 2020-05-17 09:29, - Dr. Sam Robbins - wrote:
>>
>> This can be done inside of UC, Davina. So that everyone knows - please
>> share the below video with the team
>> https://www.screencast.com/t/HYxBxMi2qX
>>
>> Let me know if anyone has any questions. Thanks
>>
>>
>> On Sat, May 16, 2020 at 8:27 PM <[email-masked]> wrote:
>>
>> Hi Dr. Sam,
>>
>> Greetings for the day.
>>
>> Please remove AV-Buy1Get1UPSELL from the said order before shipping.
>>
>> Order Number #EH-202005162256-155067
>>
>> Name:John Venneri
>> Address:33 Charleswood Crescent
>> City:Hannon
>> State:ON
>> Zip:L0R 1P0
>> Country:Canada
>>
>> ZD#89931
>>
>> @Deb please refund the Customer accordingly.
>>
>> --
>> Thank you,
>>
>> Davina
>> HFL Customer Support
>>
>>