Subject: EPOS - Feedback
From: Pritish Nandi <[email-masked]>
To: Nusan Dubey <[email-masked]>
Date: Sun, 10 May 2020 08:50:52 -0700 (MST)

Hi Nusan, 

Please see your feedback. 

81285 - 

1. Did not share the link from the website 
2. Closure email is not correct 	

Please always share the link with the customer for products they are inquiring about and also whenever closing an email please use the write email template. Just saying we are closing this ticket is not enough. 

81663 

1. Should have explained a little on why unable to change bitrate and why it is normal 	

Should have said" There is no way to control the sample quality for the Bluetooth Dongle in Windows. 
Even if you were able to change the sample rate the quality would not change as the microphone has a frequency response of 10–7,300 Hz and only uses a single mic making stereo meaningless. 
As the current setting is 16,000Hz and a single channel setting the sample rate would only increase the latency due to audio processing." 

Regards, 
Pritish Nandi