Subject: ZxChat - [email-masked]
From: [email-masked]
To: [email-masked]
Date: Wed, 28 Oct 2015 21:40:24 +0530 (IST)

[ 21:40 ] Sharad  sharma: 73335- i should have given him paypal option or not?

[ 21:40 ] Sharad  sharma: thanks sir

[ 21:41 ] Me: never ever give any other option of payment or comment on this incase if the member ask

[ 21:41 ] Sharad  sharma: ok sir. plz see the case. o was confused. still didnt give payment option\

[ 21:42 ] Me: You do not have any authority over it so if the member ask you that if you have any other payment option or I want payment through xyz other then the payment option mentioned in the website. You just tell him that that is the only option we have.

[ 21:42 ] Me: if he argues further or give threat then escalate

[ 21:42 ] Sharad  sharma: yes sir. kindly see my response in the ticket.

[ 21:43 ] Me: If the member facing difficulty cashing check or the check was returned then simply escalate as per situation

[ 21:43 ] Me: Please check with Mayank to know more

[ 21:43 ] Sharad  sharma: but his account is to be opened in a week.

[ 21:43 ] Me: whenever the issue is the

[ 21:44 ] Me: Does not matter.

[ 21:44 ] Me: As said they also have Check Cashing facility other then bank in USA

[ 21:44 ] Sharad  sharma: ok sir. noted.

[ 21:44 ] Me: He can go to Check cashing facility to cash out the check without an account

[ 21:44 ] Me: they have there own policies

[ 21:44 ] Sharad  sharma: ohkk..that i should have given him

[ 21:44 ] Me: which they would help member to cash the check to

[ 21:45 ] Sharad  sharma: will make a note of it

[ 21:45 ] Me: okay and always ask mayank please

[ 21:45 ] Me: he will be able to guide you properly

[ 21:45 ] Sharad  sharma: sure sir. in a week or two i will be perfect and better than anyone. i assure you :)

[ 21:46 ] Me: that is fine and good to hear however there are lot of things that you do not know and if you doubt even 1% you should seek help

[ 21:46 ] Sharad  sharma: sure sit.

[ 21:46 ] Sharad  sharma: sir*

[ 21:47 ] Sharad  sharma: sir the guy is from sendearnings and his searches are not getting credited.

[ 21:47 ] Me: and no to anybody else but from mayank, in his absence you can get help from anybody else but first priority is Mayank

[ 21:47 ] Me: checking

[ 21:47 ] Sharad  sharma: I have asked him to update browswer and javbascript but still now working.

[ 21:47 ] Sharad  sharma: thanks