Subject: ZxChat - [email-masked]
From: [email-masked]
To: [email-masked]
Date: Mon, 19 Oct 2015 21:47:49 +0530 (IST)

[ 21:47 ] Sharad  sharma: sir one question: if we do manual crediting then we write no escalate in the ticket?

[ 21:48 ] Me: Yes if we credit them instead of escalating

[ 21:48 ] Me: We escalate if it is more then 20 dollars

[ 21:48 ] Sharad  sharma: ok. thanks sir