Subject: Fwd: MoM's Small and Elegant
From: Pritish Nandi <[email-masked]>
To: "Sona Kala . Chakma" <[email-masked]>
Date: Sat, 3 Oct 2015 02:37:05 +0530 (IST)

From: "Akhil P. Walia" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Kartik p . rao" <[email-masked]>, "Gelna Genosolango" <[email-masked]>, "Ritika Yadav" <[email-masked]> 
Sent: Tuesday, March 24, 2015 12:27:05 AM 
Subject: Re: MoM's Small and Elegant 

Recorded Session, 22 nd Mar- http://1drv.ms/1IliyQ5 

----- Original Message ----- 
From: "Akhil P Walia" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Kartik P. Rao" <[email-masked]>, "Gelna Genusolango G" <[email-masked]>, "Ritika Yadav" <[email-masked]> 
Sent: Saturday, March 21, 2015 11:11:18 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: Re: MoM's Small and Elegant 

Recorded Session, 21st Mar - http://1drv.ms/1IaymVX ​ 

----- Original Message ----- 
From: "Pritish Nandi" <[email-masked]> 
To: "Akhil P Walia" <[email-masked]>, "Subir Chakma" <[email-masked]>, "Kartik P. Rao" <[email-masked]>, "Gelna Genusolango G" <[email-masked]>, "Ritika Yadav" <[email-masked]> 
Cc: "admin" <[email-masked]> 
Sent: Saturday, March 21, 2015 5:24:59 PM GMT +05:30 Chennai, Kolkata, Mumbai, New Delhi 
Subject: MoM's Small and Elegant 

Hi All, 

PFB the MoM's for the session. 

1. All The travel agent gets 10% commission on any booking made through us. 
2. Biggest Market is Italy, followed London and Paris 
3. Awareness on Legends-What they mean in terms of Hotel ratings and also preferred hotel. 
4. Email Sent to All Travel Agent regarding Royal Park where they get 10% discount. 15/20/25% discounts are valid only on suites and not valid on standard rooms. They cannot club the discount of 10% with other discounts. 
5. Preferred Hotel excel sheet. How to check and what to check. 
6. Explanation on NET rate- This is the Rate which we pay the hotels for the booking. 
7. Whenever offering discount we need to make sure that we are still making a profit of 15% on the booking. 
8. Most of hotels are inclusive of taxes and also includes breakfast, so we have a better quotes than anybody else. Also with that most of the hotel provide extra amenities like Afternoon tea, or a bottel of wine etc which may be available with others with an extra price. 
9. The owner of the Small and elegant has stayed in all these hotels and chosen the best for our customers. 
10. The deposit is always in US dollars and the balance is paid directly to the hotel. We always mark up the exchange rate by 5%, whenever calculating the conversion from Euros to Dollars. Customer should be paying the deposit which is 20% of the total and rest they pay after arriving at the hotel. 
11. We have learned how to create the Invoice using Zoho- Adding New Customer, Adding Invoice number, What to write under customers notes etc. 
12. How to book a hotel and check rate sheet. 
13. Reviewing Chat Transcript. 

Regards, 
Pritish Nandi