Subject: EPOS ticket handling
From: "Heta Nyrhinen (HNYR)" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Cc: "Sara Aknooni (SRAK)" <[email-masked]>
Date: Thu, 23 Apr 2020 10:19:59 +0000

Hello Pritish,

I hope you are well.

Would you also like to handle tickets yourself, or will you only be supervising the team? Of course, if you are also handling tickets, you would need to take the SLAs into account and be able to follow them.

Best regards,

Heta Nyrhinen
Project Manager
Global Support and Service
+45 4470 0148
+45 2213 1261

Sennheiser Communications A/S * Industriparken 27 * DK-2750 Ballerup * Denmark

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