Subject: Re: Order Modification - EH-202004131941-133173
From: HFL Support Team <[email-masked]>
To: Jessica Stephenson <[email-masked]>
Cc: "[email-masked]" <[email-masked]>, "[email-masked]" <[email-masked]>, "Dr. Sam Robbins" <[email-masked]>
Date: Fri, 17 Apr 2020 22:20:18 +0530

Hi Jessica

Please confirm what did you ship in the order EH-202004131941-133173.
The customer said he received 1 BPO (that should have been removed from the
order)  and he was supposed to receive 3 BFO instead.

@Deb ([email-masked]) <[email-masked]> Please check and get
3 BFO to be shipped out on priority as the customer is very upset.

Thanks
Dave

On Tue, Apr 14, 2020 at 6:58 PM Jessica Stephenson <[email-masked]>
wrote:

> The order has been updated.
>
>
>
> Jessica Stephenson  |  Processing Manager
> Specialty Fulfillment Center Inc
> 3 - 17th Avenue South
> Nampa, Idaho 83651
> 208.466.2647
> [email-masked]
>
>
> Complete Customer Fulfillment Management
>
> SFC is committed to delivering a full range of order fulfillment solutions
> in an easy-to-implement, cost effective friendly manner
> Experience Matters
>
> -----Original Message-----
> From: [email-masked] <[email-masked]>
> Sent: Monday, April 13, 2020 6:46 PM
> To: Jessica Stephenson <[email-masked]>
> Cc: [email-masked]; [email-masked]
> Subject: Order Modification - EH-202004131941-133173
>
> Hi Jessica,
>
> Please remove BPO-29UPSELL from the said order.
>
> @Deb: Please refund the customer accordingly.
> ZD: 88979
>
> --
> Thank you,
> Adam
> HFL Customer Support
>
>