Subject: Calls Abandoning
From: Ashish Dabral <[email-masked]>
To: Arjun Hurry <[email-masked]>, adithya srivastava <[email-masked]>, dimpy chawla <[email-masked]>, Nusan Dubey <[email-masked]>
Cc: Deeksha <[email-masked]>, Pritish Nandi <[email-masked]>
Date: Mon, 30 Mar 2020 08:01:09 -0700 (MST)

Hi All, 

We've seen it for a few days that the number of calls getting abandoned are exceptionally very high, specially in these days of super-low workload. 

We've tested our systems very thoroughly, and there appears to be no problems what so ever with our phone system. 

It is a clear case of carelessness. At a time when businesses are struggling worldwide to make ends meet, we feel lucky that we all still have a job in this global recession. 

As one of the measures of their attendance for work from home staff specially those who handle inbound phone calls, I would need you to prorate their payroll to account for absence from work when they abandoned the call. This action now has to be implemented with immediate effect. 

Regards, 
Ashish Dabral