Subject: Re: EH-202003171445-422700 - ORder Update
From: [email-masked]
To: "- Dr. Sam Robbins -" <[email-masked]>
Cc: [email-masked], [email-masked]
Date: Wed, 18 Mar 2020 04:46:01 +0530

Hi Dr. Sam,  

Unfortunately Dave could not see this order in ShipStation at the time,
which is why he escalated that to you. 

FYI - ZD #88350

Thank you, 

Aiden 

HFL Customer Support 

On 2020-03-18 03:57, - Dr. Sam Robbins - wrote:

> is there a reason you didn't put this "on hold"? 
> 
> On Tue, Mar 17, 2020 at 11:56 AM HFL Support Team <[email-masked]> wrote: 
> 
>> Order:  EH-202003171445-422700 
>> Name: Grzegorz Marczuk 
>> 
>> HI Dr. Sam 
>> 
>> Please remove the bottle of BPO as the customer has requested over chat and ship only 1 AV and 1 BFO. 
>> 
>> @Deb ([email-masked]) Please process the refund of $29.97 towards 1 BPO Upsell once the order shipment is updated. 
>> 
>> Regards 
>> Dave