Subject: New Tickets In Zendesk
From: Pritish Nandi <[email-masked]>
To: Ilma Afzal <[email-masked]>
Date: Wed, 4 Mar 2020 08:13:47 -0700 (MST)

Hi Ilma, 

Could you please help us with new tickets in zendesk? 

#387 

M6J4GU6OT 

Customer complains that they have received all refund except 3 which they did in spain. Please confirm. 

#424 

L3QP1W6ZD 

Chinese customer complaints that one tax refund in the app is not updated. She did not provide which one. 

Shall we ask for more information as I checked backend and did not find which one she is referring to? 

Please advise. 

Regards, 
Pritish Nandi