Subject: Re: Survey to UK
From: Pritish Nandi <[email-masked]>
To: Charlotte Jansen <[email-masked]>
Date: Mon, 24 Feb 2020 05:32:52 -0700 (MST)

Hi Charlotte, 

PFA the completion task for UK customer who were sent reminders on the survey. 

Regards, 
Pritish 

From: "Charlotte Jansen" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Friday, February 21, 2020 7:10:19 AM 
Subject: RE: Survey to UK 

Hi Pritish, 

Thanks for this, can the reminder go out today please excluding the below 3 people who have already responded, excluding the delivery failed and the duplicates. 

Thanks 

Charlotte 

Charlotte Jansen ​ 	| 	Customer Support B2B 
Les Mills International 	| 	[ mailto:[email-masked] | [email-masked] ] 
www.lesmills.com 
[ https://www.lesmills.com/getbodycombat ] 
[ http://www.lesmills.com/ ] 	[ https://www.facebook.com/lesmills ] 	[ https://twitter.com/lesmills ] 	[ https://www.linkedin.com/company/les-mills-international ] 	[ https://www.youtube.com/user/lesmillsgroupfitness ] 	[ https://www.instagram.com/lesmillstribe/ ] 

From: Pritish Nandi <[email-masked]> 
Sent: Thursday, 20 February 2020 4:05 am 
To: Charlotte Jansen <[email-masked]> 
Subject: Re: Survey to UK 

Hi Charlotte, 

I have completed the task and attached is the completed file. However, we have few duplicate ones which I have highlighted and also receive some delivery failure messages. 

Delivery Failure- 

	

UK Tickets 	

Email Address 	

Username 	

2732 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Delivery Failed 

2771 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Delivery Failed 

2788 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Delivery Failed 

2839 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Delivery Failed 

2846 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Delivery Failed 

2983 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Delivery Failed 

2999 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Delivery Failed 

3011 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Delivery Failed 

3060 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Delivery Failed 

Duplicate - 

	

UK Tickets 	

Email Address 	

Username 	

2647 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

2630 	

[ mailto:[email-masked] | [email-masked] ] 	

NA 	

Duplicate 

2712 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

2807 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

2831 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

2893 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

2898 	

[ mailto:[email-masked] | [email-masked] ] 	

013096@lesmillsvirtual 	

Duplicate 

2914 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

3005 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

3112 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

3142 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

3144 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

3162 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

3180 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

3192 	

[ mailto:[email-masked] | [email-masked] ] 	

[ mailto:[email-masked] | [email-masked] ] 	

Duplicate 

Regards, 

Pritish 

From: "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Charlotte Jansen" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 19, 2020 12:49:33 PM 
Subject: Re: Survey to UK 

Hi Charlotte, 

Just sent you a test email. Do let me know if this is good to go so that I can as team to send this through. 

Regards, 

Pritish 

From: "Charlotte Jansen" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Pritish Nandi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, February 19, 2020 9:25:35 AM 
Subject: Survey to UK 

Hi Pritish, 

Can the below email be sent to the list attached please, ccing myself. Can you send me a test before sending out the rest. Subject heading should be: Your feedback is valuable to us 

Thanks 

Charlotte 

Hi X, 

As a valued Les Mills Virtual customer it’s important for us to ensure we’re providing you with a support service that exceeds your expectations. With this in mind, we’ve created a [ https://forms.gle/MnnCfE82iAzhF2xo8 | 
short survey ] of 5 questions to enable you to feedback to us on your recent experience with Virtual support. It is designed to help us understand what we’re doing well and identify any areas for improvement. 

Thank you in advance for your time and if you’d like to provide more specific feedback please direct this to Charlotte Jansen (Virtual Support Manager) who is cc’d. 

Many thanks, 

The Les Mills Virtual Support team 

	

	

	

Charlotte Jansen ​ 	

| 	

Customer Support B2B 

Les Mills International 	

| 	

[ mailto:[email-masked] | [email-masked] ] 

[ http://www.lesmills.com/ | www.lesmills.com ] 

[ https://www.lesmills.com/getbodycombat ] 

	

[ http://www.lesmills.com/ ] 	

[ https://www.facebook.com/lesmills ] 	

[ https://twitter.com/lesmills ] 	

[ https://www.linkedin.com/company/les-mills-international ] 	

[ https://www.youtube.com/user/lesmillsgroupfitness ] 	

[ https://www.instagram.com/lesmillstribe/ ]