Subject: Re: Calling Project | Adaan & Livesales
From: "[email-masked]" <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Mon, 24 Feb 2020 13:39:44 +0530

Sure Pritish.

Sorry for the wrong spellings in the last email :)

> On 24-Feb-2020, at 1:38 PM, Pritish Nandi <[email-masked]> wrote:
> 
> Hi Puja,
> 
> Thank you for the information. I am just going through this and would note down any questions for the call at 1500 Hrs. 
> 
> Regards,
> Pritish
> 
> From: "Puja Khurana" <[email-masked]>
> To: "Pritish Nandi" <[email-masked]>
> Cc: "saurabh" <[email-masked]>, "Sumita Arora" <[email-masked]>
> Sent: Monday, February 24, 2020 1:29:04 PM
> Subject: Calling Project | Adaan & Livesales
> 
> Hi Pritesh, 
> 
> Nice to e-meet you.
> 
> Here is the brief of the job:
> 
> Job type: Tele-calling
> 
> Call type: Non-sales
> 
> Call location: USA
> 
> Shift time: 9:30 PM IST onwards
> Data points: To be provided by Adaan
> 
> Customer profile:
> 
> Yellow pages advertisers
> All the data points that are provided are their existing customers already
> Action Media has already sent an emailer to these customers mentioning that they can expect a call related to there database refresh.
> Purpose of the call: 
> 
> Database refresh
> Hence, improved traffic for the business and data accuracy
> CRM access will be provided by Adaan.
> 
> Call Minutes will also be provided by Adaan.
> 
> Total number of leads to be called upon are added to the his login in the CRM.
> 
> Measure/ Call success:
> 
> Forms to be filled. These forms are attached to each record.
> 
> All the data needs to be covered, all customers need to be called and closures (Filled forms) need to be done including all the rounds of the call:
> 
> Call back later
> Ringing
> Busy, no response
> Voicemail
> 
> Let’s have a screen share as discussed.
> 
> CRM
> 
> Please find the credentials for AJ to login to the CRM.
> 
> URL: https://adaancrm.net/ <https://adaancrm.net/>
> Login Id:- ARJUNK
> Password: arjun@01
> 
> Here are the links for the CRM manual.
> 
> CRM Manual:
> 
> https://www.optsoft.com/optcrm/faq/index.html?clt=adaan <https://www.optsoft.com/optcrm/faq/index.html?clt=adaan>
> CRM Video:
> 
> https://www.optsoft.com/images/vd/Opt!_Dialer.mp4 <https://www.optsoft.com/images/vd/Opt!_Dialer.mp4>
> 
> Calling script has been attached.
> 
> Thanks
> 
> 
> 
> -- 
> Puja Khurana
> 
> m: +91.9871071029
> t: +91.11.42666666
> s: pujakhurana1
> GMT +5.5 hours
> 
> 

-- 
Puja Khurana

m: +91.9871071029
t: +91.11.42666666
s: pujakhurana1
GMT +5.5 hours