Subject: Calling Project | Adaan & Livesales
From: [email-masked]
To: Pritish Nandi <[email-masked]>
Cc: saurabh <[email-masked]>, Sumita Arora <[email-masked]>
Date: Mon, 24 Feb 2020 13:29:04 +0530

Hi Pritesh, 

Nice to e-meet you.

Here is the brief of the job:

Job type: Tele-calling

Call type: Non-sales

Call location: USA

Shift time: 9:30 PM IST onwards
Data points: To be provided by Adaan

Customer profile:

Yellow pages advertisers
All the data points that are provided are their existing customers already
Action Media has already sent an emailer to these customers mentioning that they can expect a call related to there database refresh.
Purpose of the call: 

Database refresh
Hence, improved traffic for the business and data accuracy
CRM access will be provided by Adaan.

Call Minutes will also be provided by Adaan.

Total number of leads to be called upon are added to the his login in the CRM.

Measure/ Call success:

Forms to be filled. These forms are attached to each record.

All the data needs to be covered, all customers need to be called and closures (Filled forms) need to be done including all the rounds of the call:

Call back later
Ringing
Busy, no response
Voicemail

Let’s have a screen share as discussed.

CRM

Please find the credentials for AJ to login to the CRM.

URL: https://adaancrm.net/ <https://adaancrm.net/>
Login Id:- ARJUNK
Password: arjun@01

Here are the links for the CRM manual.

CRM Manual:

https://www.optsoft.com/optcrm/faq/index.html?clt=adaan <https://www.optsoft.com/optcrm/faq/index.html?clt=adaan>
CRM Video:

https://www.optsoft.com/images/vd/Opt!_Dialer.mp4 <https://www.optsoft.com/images/vd/Opt!_Dialer.mp4>

Calling script has been attached.

Thanks

-- 
Puja Khurana

m: +91.9871071029
t: +91.11.42666666
s: pujakhurana1
GMT +5.5 hours