Subject: Re: #87425
From: Phaedrus Arif <[email-masked]>
To: Pritish Nandi <[email-masked]>
Date: Thu, 13 Feb 2020 23:37:58 +0530

Hi Pritish

The customer asked for the return Authorization once the second order was
shipped. So if he wanted to continue with the autoship why would he be
asking for a return auth? It's better to cancel the AS in such cases to
avoid future inconvenience.

Thanks

On Thu, 13 Feb, 2020, 8:10 PM Pritish Nandi, <[email-masked]> wrote:

> Hi Arif,
>
> Can you confirm why we sent return instructions to this customer when they
> are Autoship club member? Did I miss something here?
>
> Regards,
> Pritish Nandi
>