Subject: Re: Your feedback is valuable to us
From: Pritish Nandi <[email-masked]>
To: Charlotte Jansen <[email-masked]>
Date: Wed, 12 Feb 2020 03:00:04 -0700 (MST)

Apologies Charlotte, 

I saw that one already and asked the agent to send email again. This has been taken care of and I am checking on each response. 

Regards. 
Pritish 

From: "Charlotte Jansen" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Wednesday, February 12, 2020 2:27:57 PM 
Subject: FW: Your feedback is valuable to us 

Pritish, please can the agents slow down and concentrate before sending the email, making sure the name is correct. See below ‘Hi X’ 

Charlotte Jansen ​ 	| 	Customer Support B2B 
Les Mills International 	| 	[ mailto:[email-masked] | [email-masked] ] 
www.lesmills.com 
[ https://www.lesmills.com/getbodycombat ] 
[ http://www.lesmills.com/ ] 	[ https://www.facebook.com/lesmills ] 	[ https://twitter.com/lesmills ] 	[ https://www.linkedin.com/company/les-mills-international ] 	[ https://www.youtube.com/user/lesmillsgroupfitness ] 	[ https://www.instagram.com/lesmillstribe/ ] 

From: Les Mills Virtual Support <[email-masked]> 
Sent: Wednesday, 12 February 2020 9:51 pm 
To: [email-masked] 
Cc: Charlotte Jansen <[email-masked]> 
Subject: Your feedback is valuable to us 

Hi X 

As a valued Les Mills Virtual customer it’s important for us to ensure we’re providing you with a support service that exceeds your expectations. With this in mind, we’ve created a [ https://forms.gle/M7of6oQFtTT61czQ7 | short
 survey ] of 5 questions to enable you to feedback to us on your recent experience with Virtual support. It is designed to help us understand what we’re doing well and identify any areas for improvement. 

Thank you in advance for your time and if you’d like to provide more specific feedback please direct this to Charlotte Jansen (Virtual Support Manager) who is cc’d. 

Many thanks, 

The Les Mills Virtual Support team 

	

	

	

Les Mills Virtual Support ​ 	

| 

[ mailto:[email-masked] | [email-masked] ] 

[ http://www.lesmills.com/ | www.lesmills.com ] 

[ https://www.lesmills.com/getbodycombat ] 

	

[ http://www.lesmills.com/ ] 	

[ https://www.facebook.com/lesmills ] 	

[ https://twitter.com/lesmills ] 	

[ https://www.linkedin.com/company/les-mills-international ] 	

[ https://www.youtube.com/user/lesmillsgroupfitness ] 	

[ https://www.instagram.com/lesmillstribe/ ]