Subject: Re: Order Cancellation - EH-202002082311-033128
From: HFL Support Team <[email-masked]>
To: "- Dr. Sam Robbins -" <[email-masked]>
Cc: "Deb ([email-masked])" <[email-masked]>, manager <[email-masked]>
Date: Mon, 10 Feb 2020 13:11:24 +0530

Hi Dr. Sam,

Thank you very much for taking care of this. I have now refunded the
customer and also replied to him. This query stands resolved for now and no
further action needed.

Regards,
Chris

On Mon, Feb 10, 2020 at 6:03 AM - Dr. Sam Robbins - <[email-masked]>
wrote:

> okay, we got this. It's NOT going to be shipped out. Thanks
>
> On Sun, Feb 9, 2020 at 4:14 PM <[email-masked]> wrote:
>
>> Dear Dr. Sam,
>>
>> Please cancel the said order. DO NOT SHIP.
>>
>> I see the order is in Pre-Shipment, hence, if possible please stop the
>> shipment and do cancel this order.
>>
>> Tracking number: LX684940749US
>>
>> @Deb, please refund the customer accordingly.
>>
>>
>> --
>> Thank you,
>> Adam
>> HFL Customer Support
>>
>