Subject: Translation
From: Pritish Nandi <[email-masked]>
To: Nikhil Mittal <[email-masked]>
Date: Wed, 29 Jan 2020 07:22:43 -0700 (MST)

Hi Sofia, 

Thank you for your reply and sharing the AV provider details. 

We are trying to get in touch with them to find out the equipment details so that we can help you with this issue as soon as possible. 

@ Hi Mr. Theisin, 

Thank you for taking my call today. 

As discussed, could you please provide the below mentioned details. 

1. List of equipment connected for the Virtual Setup for club "Injoy Kirchheimbolanden", like which apple adapter in use, what kind of HDMI cables in use etc. 

2. Please also share the AV diagram for the virtual setup for this club, including the make and model of the EDID they are using. 

This would help us investigate the issues the club is with Virtual Videos. 

Thank you for your help. 

Regards,