Subject: Fwd: Transcript of Friday, January 24th, 2020, 02:40:42 am. Operator: Diana. Visitor: Traveler
From: Charles Neville <[email-masked]>
To: LiveSalesman Escalation <[email-masked]>
Date: Thu, 23 Jan 2020 21:21:42 -0600

Hi, our tours are custom except for the expressly described small group
tours.

Why did your operative give this person erroneous info?

---------- Forwarded message ---------
From: 'LiveChat' via Sales Forms <[email-masked]>
Date: Thu, 23 Jan 2020 at 20:50
Subject: Transcript of Friday, January 24th, 2020, 02:40:42 am. Operator:
Diana. Visitor: Traveler
To: <[email-masked]>

Chat transcript

*ref*
https://jaywaytravel.com/tour/italy/?ti=CI&gclid=EAIaIQobChMIkL-drpmb5wIVEoeGCh0cXgHWEAAYAyAAEgIM5fD_BwE

  Traveler Fri, 01/24/20 02:40:42 am UTC

Yes

  Diana 02:40:42 am

Hi there, can we help you plan your upcoming vacation?
Hi There.
How can I help you today?

  Traveler 02:42:18 am

The 8 day Italy tour. How many people are on tour with us?

  Diana 02:44:07 am

Please allow me a moment to check this for you.
Our average group size is 6 people.
For further details, you can go through this link:-
https://europesideways.com

  Traveler 02:47:08 am

Thanks

  Diana 02:47:25 am

Is there anything else I can assist you with?
Are we still connected?

Duration: 9m 19s
Chat started on:
https://jaywaytravel.../italy-condensed-classics#price-guide
<https://jaywaytravel.com/itineraries/italy-condensed-classics#price-guide>
Referrer: https://jaywaytravel.com/italy
Visitor geolocation: Cape Coral, Florida, United States / 71.215.162.131
<http://twitter.com/LiveChat> <http://facebook.com/LiveChat>

E-mail from LiveChat
<https://www.livechatinc.com/powered-by-livechat/?utm_source=chat_transcript&utm_medium=email&utm_campaign=jaywaytravel.com>
-- 
--
Charles Neville
Marketing Director
JayWay Travel Inc.
M +420 720 574 576
T +1 914 500 8984
E [email-masked]
W www.jaywaytravel.com
IATAN Accredited: # 33-7 4707 0