Subject: Transcript of Thursday, January 23rd, 2020, 03:55:31 am. Operator: Diana. Visitor: Traveler
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 22 Jan 2020 23:05:49 -0500

Chat transcript

	

	
		ref https://www.google.com/

	Diana Thu, 01/23/20 03:55:31 am UTC
	
		Hi there, can we help you plan your upcoming vacation?

	Traveler  03:55:31 am
	
		Hi looking to plan a trip in may to rome, florence, pisa, and venice
	
		For my parents

	Diana 03:55:43 am
	
		Hi there.

	Traveler  03:55:45 am
	
		Liked your tours

	Diana 03:56:12 am
	
		Good to hear that you liked our tours.

	Traveler  03:56:25 am
	
		I saw that there is alot of walking does it include any buses  . Rome oe florence
	
		Could you email package options for mat after may 9

	Diana 03:56:47 am
	
		Kindly allow me a moment to check this for you.

	Traveler  03:56:50 am
	
		May

	Diana 03:57:07 am
	
		Yes sure for this may i have your email, name and contact number please?

	Traveler  03:57:29 am
	
		Only issues are my mom has heart transplant so cant walk alot so 3 hours maybe too much.
	
		[email-masked]
	
		Thanka

	Diana 03:57:57 am
	
		i have noted this for you and definitely pass this information to our travel expert.
	
		May i know your name?

	Traveler  03:58:08 am
	
		I wanted to include pisa as well
	
		Ruby tiwari

	Diana 03:58:53 am
	
		May I Know any specific activities you want to include this itinerary?

	Traveler  03:59:31 am
	
		Ruby
	
		Is my name
	
		If u can think of general stuff for a 67 and 70 year couple
	
		Never been to italy

	Diana 04:00:24 am
	
		Alright mam!

	Traveler  04:00:53 am
	
		And would be nice to include ground transportation
	
		And pick uo and drop off
	
		Buses in the city
	
		Like gudied tour instead of walking
	
		Vatican and pisa would be nice to incluse
	
		Include
	
		Thanks
	
		Looking forward to ur emails

	Diana 04:01:56 am
	
		Sure I will add this as well. Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you shortly.
	
		Is there anything else I can help you with?

	Traveler  04:02:19 am
	
		No
	
		Thanks my family has used u before
	
		So would like to similar customer service

	Diana 04:02:53 am
	
		Sure mam! It was nice talking to you. Have a great day, goodbye!
	
		Take care:)

	10m 18s

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