Subject: Transcript of Wednesday, January 22nd, 2020, 09:15:16 pm. Operator: Arthur. Visitor: Traveler
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 22 Jan 2020 16:22:02 -0500

Chat transcript

	

	
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	Arthur Wed, 01/22/20 09:15:16 pm UTC
	
		Hi there, can we help you plan your upcoming vacation?

	Traveler  09:15:16 pm
	
		I don't know how much the cost would be but I am wondering about a 9 day package but staying only 2 -3days in each place:  Bologna, Venice,  Milan/Lake Como,  Pisa quick stop and Rome with or without air and hotels and tours ?  Starting on June 6 2020.

	Arthur 09:15:35 pm
	
		How many members would there be in the travel group? Please specify if there are children travelling with you.

	Traveler  09:16:43 pm
	
		Wow you are quick to respond. Thank you. There are only 2 of us.  No children. I am sorry to waste your time perhaps... but I have never tried doing this before

	Arthur 09:17:06 pm
	
		Thank you. I'm happy to help! Please be advised that our services form a complete package. The accommodations we work with are all handpicked and we have longstanding relationships with them allowing us to ensure your trip runs as smoothly as possible.
	
		Booking your accommodation separately will in fact increase the overall cost of your trip as our margin comes primarily from the hotel commission.

	Traveler  09:18:06 pm
	
		Thats okay because I would like for your agency to choose the hotels as I don't know about any of them

	Arthur 09:18:25 pm
	
		Would you like me to have an expert vacation planner get in touch with you with some options? May I know your email and phone number that we can reach you at?
	
		And your name as well, please?

	Traveler  09:19:39 pm
	
		Yes, please.  My cell phone number is 239-841-0812 and email is [email-masked] (I don't use this often) My name is Claudia Perozzi and my husband is Jack Raynal.

	Arthur 09:19:53 pm
	
		Great! Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.
	
		Can I help you with anything else?

	Traveler  09:21:08 pm
	
		Please if I cannot answer the phone because of work etc, please have them leave a message so that I can get back to them (phone number, extention, best time etc)  Arthur, thank you so much for your assistance

	Arthur 09:21:28 pm
	
		Of course - I'll pass this on as well
	
		You're welcome.
	
		It was nice talking to you. Have a great day, goodbye!

	Traveler  09:21:56 pm
	
		YOur too! Thanks

	System 09:22:02 pm
	
		Arthur archived the chat

	6m 46s

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