Subject: Re: Harry alias - Ticket #86803
From: Pritish Nandi <[email-masked]>
To: Phaedrus Arif <[email-masked]>
Cc: Hritick Diwakar <[email-masked]>
Date: Tue, 21 Jan 2020 00:05:41 -0700 (MST)

Sure, 

His details are below. I will speak to him about this ticket. 

Name: Hritick Diwakar 
Email - [email-masked] 

Regards, 
Pritish 

From: "Phaedrus Arif" <[email-masked]> 
To: "Pritish Nandi" <[email-masked]> 
Sent: Monday, January 20, 2020 10:38:34 PM 
Subject: Harry alias - Ticket #86803 

Hi Pritish 
Please share the email of the new agent Harry, also please ask him to update the UC notes since it wasn't done as per the procedure. He emailed Jessica about the order after the customer emailed and he replied but did not update the UC notes. 

Thanks 
Arif 
Cheers to life :-)