Subject: Transcript of Tuesday, January 21st, 2020, 12:18:26 am. Operator: Kathy. Visitor: Traveler
From: "LiveChat" <[email-masked]>
To: [email-masked]
Date: 20 Jan 2020 19:33:56 -0500

Chat transcript

	

	Kathy Tue, 01/21/20 12:18:26 am UTC
	
		Hi there, can we help you plan your upcoming vacation?

	Traveler  12:18:26 am
	
		Hi, I am planning a family trip in August to Eastern Europe. Starting from St. Petersburg Russia, Moscow, Prague, Salzburg, (stop at Halstad) Vienna, Budapest, Split, Dubrovnik and continue on our own to Greece (Corfu).

	Kathy 12:18:46 am
	
		Hi there

	Traveler  12:20:20 am
	
		Russia maybe we do on our own. Just need the rest of the trip up to Budapest. Can you send me a quote with or without air option from SFO to St. Petersburg and return from Athens

	Kathy 12:20:41 am
	
		all our sample itineraries that you’ll find at the below link have a Price Guide function where you can enter the number of people traveling, month of travel and category of accommodation to get an instant price estimate.

http://www.jaywaytravel.com/itineraries

	Traveler  12:21:18 am
	
		I usually do my own planning and we wonder around on our own. But i am concerned about the language barrier in some of those countries

	Kathy 12:21:36 am
	
		Totally understand

	Traveler  12:21:57 am
	
		The price includes airfare from NY?

	Kathy 12:22:02 am
	
		It doesnt

	Traveler  12:22:19 am
	
		Is it a big tour bus or semi private tour?
	
		👍

	Kathy 12:22:30 am
	
		We do not sell flights directly ourselves as we are not an air-ticketing agent b

	Traveler  12:22:39 am
	
		👍

	Kathy 12:22:48 am
	
		We provide complete vacation packages, rather than the separate components and our pricing covers the whole package of transfers, transport, accommodation and day trips, as well as the support of our local team.

	Traveler  12:23:15 am
	
		So the price I see per person is just hotel a d tour for 12 days
	
		👍

	Kathy 12:23:45 am
	
		Correct. complete package except airfare ticket from your country to destination country

	Traveler  12:24:12 am
	
		Ok
	
		So just buy individual package like Prague and Budapest. And add Austria?

	Kathy 12:25:14 am
	
		I can have an expert vacation planner get in touch with you with some options. May I know your name, email and phone number that we can reach you at?

	Traveler  12:25:31 am
	
		Ok. Julie
	
		Email: [email-masked]
	
		510-316-1736

	Kathy 12:25:59 am
	
		How many members would there be in the travel group? Please specify if there are children traveling with you.

	Traveler  12:26:09 am
	
		Where is your headquarter?
	
		3
	
		Me, my husband and our son. He is 18 yrs old. We usually stay in 1 room

	Kathy 12:27:00 am
	
		How many days (duration) are you planning this holiday for?

	Traveler  12:27:57 am
	
		Prague, Salzburg, Viena, Budapest maybe 12 days approx.
	
		Where is your headquarter?

	Kathy 12:29:01 am
	
		777 Pelham Road

Suite 1C

New Rochelle

NY, 10805. USA

	Traveler  12:29:06 am
	
		👍

	Kathy 12:29:10 am
	
		What about hotel accommodation? Would you prefer 3/4/5 star?

	Traveler  12:29:24 am
	
		4-5

	Kathy 12:29:28 am
	
		Finally, What kind of activities do you like to do on vacation?

	Traveler  12:30:08 am
	
		Explore the landmarks and iconic places. Food

	Kathy 12:30:24 am
	
		Thank you for sharing the details. I will forward your query right away. One of our expert vacation planners get in touch with you as soon as possible.

	Traveler  12:31:27 am
	
		Ok. Tks

	Kathy 12:31:49 am
	
		You're welcome
	
		It was nice talking to you. Have a great day, goodbye!

	Traveler  12:32:37 am
	
		Tks. To you as well

	Kathy 12:32:44 am
	
		Thank you

	15m 30s

Referrer: https://www.google.com/search?q=tour+Prague%2C+Salzburg%2C+viena%2C+Hungary&amp;ie=utf-8&amp;oe=utf-8&amp;client=firefox-b-1-m

Visitor geolocation: San Leandro, California, United States / 24.6.183.150

E-mail from https://www.livechatinc.com/powered-by-livechat/?utm_source=chat_transcript&amp;utm_medium=email&amp;utm_campaign=